Privacy Policy

EDU Gap Solutions is committed to protecting your privacy and handling your personal information responsibly. This policy explains what data we collect, how we use it, and your rights under data protection laws.

1. Information We Collect:

We may collect the following information when you contact us, submit a form, or use our services:

* Your name, email address, and phone number
* Your child’s name, age, academic background, and educational needs
* Information about your school preferences
* Any details you voluntarily provide during consultations or via forms

We do not collect sensitive data unless specifically required and only with your explicit consent.

2. How We Use Your Information

We use your data to:

* Provide personalised educational consulting and guidance
* Respond to enquiries
* Arrange school visits, applications, or assessments (with your consent)
* Send the guidebook or resources you request
* Send updates or newsletters if you choose to subscribe
* Improve the quality of our services

We never sell your data and do not share it with third parties for marketing.

3. Legal Basis for Processing (GDPR)

We process your data on the following bases:

Contract– to deliver the services you request
Consent– when you opt in to receive updates or allow us to share information with schools
Legitimate Interest – to manage enquiries and improve our services

4. Data Storage and Security

* Your data is stored securely using GDPR-compliant systems, including EngageBay CRM.
* Access is restricted to authorised EDU Gap Solutions staff only.
* We retain personal data for up to **2 years** after your last interaction unless legal or administrative requirements require longer storage.

5. Your Rights

You have the right to:

* Access the personal data we hold about you
* Request correction of inaccurate information
* Request deletion of your data
* Withdraw consent at any time
* Object to processing based on legitimate interests
* Request portability of your data

To exercise these rights, contact us at: n.nicolet@edugap-solutions.com

6. Sharing Your Data

With your consent, we may share relevant information with schools to support your child’s application or evaluation.
Each school has its own data protection practices and responsibilities.

We do not share your information with any third party for marketing or unrelated purposes.

7. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience. You can manage cookie settings through your browser.

8. Changes to This Privacy Policy

We may update this policy occasionally. The updated version will always be available on this page.

**Last updated: December 2025**